7 hours ago

Institutional Knowledge Transfer with Joseph Blackman, founder of Vitendo Training Solutions

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Key Topics

Joseph Blackman is the founder of Vitendo Training Solutions and host of the Public Works Podcast. Vitendo is Swahili for "teach."

What Vitendo does: goes on location, puts an agency's best practices on video, and makes them easy to find, so the knowledge is still there when the next hire arrives.

"Document, don't produce." Film the operator doing the real job and talking it through, instead of staging a scripted shoot.

The asset list: 50 to 250 topics that keep a week of filming on track.

Getting crews comfortable on camera: you never have to look at the lens, the video stays internal, and filler words and pauses get edited out.

What lost knowledge costs: Ty's story of the one veteran worker who found a buried cleanout in two tries, and Joseph’s about the equipment that sits idle because the only person who could run it retired.

Why trainers should film every session: shoot it once and you have it forever.

Turning video into quizzes, step-by-step guides, and audio with AI.

Training as retention. People leave when they do not feel valued, and access to training tells them they are.

The silver tsunami, and why Joseph will not knock the younger workforce: competence breeds confidence.

Why canned safety videos fall short of training filmed on your own trucks, in your own dirt.

Quotes

"Training isn't something you've done, it's something that you do." ~Joseph Blackman

"If you shoot it once, you have it forever." ~Joseph Blackman

 

In this episode, host Ty Garmon sits down with Joseph Blackman, founder of Vitendo Training Solutions and host of the Public Works Podcast. Joseph captures the institutional knowledge that walks out the door when experienced public works and utility staff retire, by filming crews doing the real work and turning it into training the next hire can pull up in the field. They cover how simple the process is, how to get camera-shy operators talking, what lost knowledge costs taxpayers, and why training is one of the best ways to keep good people.

 

The views expressed are that of the individual and do not represent the opinions of any companies past, present or future.

 

Connect with Joseph Blackman:

LinkedIn: https://www.linkedin.com/in/josephblackman/

Vitendo Training Solutions: https://vitendo.us

Public Works Podcast: https://vitendo.us/public-works-podcast

Email: joe@vitendo.us

 

Connect with Ty Garmon, LEED AP:

Connect with Ty on LinkedIn: https://www.linkedin.com/in/tygarmon/

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